SHIPPING POLICY

Thank you for shopping with TruckChill. Please review our shipping information before placing your order.

Shipping & Delivery Times

Our estimated delivery time is typically 7–12 business days.

Please note that this is an estimated timeframe and is not guaranteed. Delivery times may vary depending on product availability, current inventory levels, fulfillment provider availability, customer location, shipping carrier delays, holidays, weather conditions, and other circumstances outside of our reasonable control.

Some orders may arrive sooner, while others may take longer than 12 business days.

Processing & Fulfillment

Orders are processed and fulfilled based on current product availability and inventory. During periods of high demand, limited stock, or increased order volume, additional processing or fulfillment time may be required.

If a product is temporarily low in stock or fulfillment is delayed by our provider, your order may require additional time before delivery.

Tracking Information

When tracking information becomes available, it may be provided to the customer using the contact information supplied at checkout.

Please allow time for the shipping carrier's tracking system to update after tracking information is issued.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your shipping information before submitting your order.

We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

Delays

TruckChill is not responsible for shipping delays caused by carriers, fulfillment providers, inventory availability, severe weather, holidays, customs, transportation disruptions, or other circumstances outside of our reasonable control.

By placing an order, you acknowledge that the 7–12 business day delivery timeframe is an estimate and that delivery may take longer depending on product availability, fulfillment provider, shipping destination, and other circumstances.

If you have questions regarding your shipment, please contact us using the customer support information provided on our website.