Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. Because our products are specially packaged and prepared for shipment, all sales are final.
No Returns or Cancellations
We do not accept returns, exchanges, or order cancellations for any reason, including but not limited to:
- Change of mind
- Ordering the wrong product, color, or size
- No longer wanting the product
- Accidental orders
- Buyer’s remorse
- Delayed delivery or missed delivery attempts
Once an order has been placed, it cannot be canceled or modified.
Damaged or Defective Products
We will only consider a replacement or other appropriate remedy if your product arrives damaged or defective.
You must contact us within 30 days of delivery to report a damaged or defective product.
To request assistance, please provide:
- Your order number
- A description of the damage or defect
- Clear photos of the product and any visible damage
- Photos of the packaging, if applicable
Our team will review your claim and determine whether the product qualifies for a replacement or other remedy.
Damage caused by misuse, improper handling, accidents, normal wear and tear, modifications, or failure to follow product-care instructions is not considered a manufacturing defect.
Final Sale
Except where required by applicable law, all purchases are final sale and are not eligible for returns, refunds, exchanges, or cancellations.
By placing an order through our store, you acknowledge and agree to this Return & Refund Policy.
Contact Us
If your order arrives damaged or you believe your product is defective, please contact our customer service team within 30 days of delivery so we can review your claim.